Once payments have cleared (if its an eCheck and requires a clearance period) the items ordered will ship usually 24-48 hours. International customers are responsible for all or any duty charges their countries may incur.
WHAT SHIPPING CARRIER DO YOU USE?
We currently use the USPS and ship via Priority Mail (2-3day) domestic. Express Mail service available on request.
buyer is responsible for knowing the tax policies of their country and that any import taxes, customs fees, VAT, etc are to be paid by the buyer as required by their country
Please note that overseas buyers are responsible for any customs fees, import duties, taxes and other requirements relevant to their country regulations
International orders can take up to 2-3 weeks for Delivery
HOW ARE MY ITEMS SHIPPED?
All of our images are placed against a thick piece of backing board, wrapped in tissue and placed in sturdy custom mailer. Prints are rolled safely and placed in a tube.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We ship all orders within 48 hours. Domestic (US) orders usually arrive within 5-7 business days. International orders can take up to 2-3 weeks depending on customs. Custom orders are made on demand and will take longer.
CAN I TRACK MY PACKAGE?
Yes. You will receive a shipping notification and tracking number as soon as your order ships. The notification is sent to your paypal or etsy address.
WHAT HAPPENS IF MY PRINTS ARE LOST OR DAMAGED?
If you think your order is lost in the mail, first check the tracking details. If the package is in transit, the tracking information should indicate an expected delivery date. If the tracking information indicates the package has delivered but you have not received it, contact us so we can assess the situation further.
If your print arrives damaged, snap a photograph, email it to us, and we’d be happy to replace it.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
MAY I HAVE A REFUND?
We are happy to provide a full refund or exchange for goods in their original condition provided you contact us within 15 days or purchasing.
ARE YOUR IMAGES AVAILABLE IN DIFFERENT SIZES?
Yes. See our custom section, here:
MAY I ORDER AN EXTRA LARGE PRINT OR CUSTOM SIZE?
Yes. If you don't see what you'd like in our custom section, contact us by clicking the contact button under the "shop owner" section on the left-hand side of our shop page.
HOW CAN I LEARN MORE
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Nov 30, 2020
I love it! The paper is much higher quality than I expected.
Nov 28, 2020
I love the print I got from them, it’s clear and looks exactly as it should! Shipping was fast and everything went off without a hitch.
Nov 21, 2020
The print arrived quickly and was packaged so nicely. I wanted something to hang in our sailboat, and this was the perfect choice. These gorgeous maps would make a great addition to any room. Looking forward to purchasing more in the future.
Nov 20, 2020
I ordered this piece because it looked perfect for my office & if it worked, I planned on further purchases. It was processed & shipped fairly quick, but despite having ordered several items off Etsy since my move at the beginning of the year, somehow it defaulted to my old address & was shipped back. I reached out to apologize for my oversight & ask if I could pay to get it reshipped and got no response. After a few days I reached out again, got a minimal reply of “need new address” and nothing after that. No new tracking number to go off of. I followed up later asking if I could have the tracking number and yet again, no response. It’s been about 6 weeks since my original purchase. So again, reached out and decided to settle for a refund. At least that response was prompt.
Nov 16, 2020
It absolutely stunning. Go for it without hesitation.