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Payments

Once payments have cleared (if its an eCheck and requires a clearance period) the items ordered will ship usually 24-48 hours. International customers are responsible for all or any duty charges their countries may incur.

Shipping from United States

WHAT SHIPPING CARRIER DO YOU USE?
We currently use the USPS and ship via Priority Mail (2-3day) domestic. Express Mail service available on request.

INTERNATIONAL BUYERS
buyer is responsible for knowing the tax policies of their country and that any import taxes, customs fees, VAT, etc are to be paid by the buyer as required by their country
"Customs
Please note that overseas buyers are responsible for any customs fees, import duties, taxes and other requirements relevant to their country regulations
International orders can take up to 2-3 weeks for Delivery

HOW ARE MY ITEMS SHIPPED?
All of our images are placed against a thick piece of backing board, wrapped in tissue and placed in sturdy custom mailer. Prints are rolled safely and placed in a tube.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We ship all orders within 48 hours. Domestic (US) orders usually arrive within 5-7 business days. International orders can take up to 2-3 weeks depending on customs. Custom orders are made on demand and will take longer.

CAN I TRACK MY PACKAGE?
Yes. You will receive a shipping notification and tracking number as soon as your order ships. The notification is sent to your paypal or etsy address.

WHAT HAPPENS IF MY PRINTS ARE LOST OR DAMAGED?
If you think your order is lost in the mail, first check the tracking details. If the package is in transit, the tracking information should indicate an expected delivery date. If the tracking information indicates the package has delivered but you have not received it, contact us so we can assess the situation further.

If your print arrives damaged, snap a photograph, email it to us, and we’d be happy to replace it.

Additional

ARE YOUR IMAGES AVAILABLE IN DIFFERENT SIZES?
Yes. See our custom section, here:
UNDER CONSTRUCTION

MAY I ORDER AN EXTRA LARGE PRINT OR CUSTOM SIZE?
Yes. If you don't see what you'd like in our custom section, contact us by clicking the contact button under the "shop owner" section on the left-hand side of our shop page.

HOW CAN I LEARN MORE
Facebook for promos, deals and more
https://www.facebook.com/pages/Vintage-Imagery